Last updated: February 2026. Effective immediately upon account registration.
1. Acceptance of Terms
By registering an account with Gamdom UK ("the Platform"), you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, our Privacy Policy, and our Responsible Gambling Policy. If you do not agree, you must not use our services.
These Terms constitute a legally binding agreement between you and Gamdom Ltd ("we", "us", "our"). We reserve the right to amend these Terms at any time. Continued use of the Platform following notification of changes constitutes acceptance.
2. Eligibility
To register and use our services you must:
- Be at least 18 years of age
- Be a resident of the United Kingdom
- Not be subject to any self-exclusion or cooling-off period
- Not be registered on GamStop or any equivalent self-exclusion scheme applicable to your circumstances
- Have the legal capacity to enter into binding contracts
We may request proof of age and identity at any time. Accounts found to belong to underage players will be closed and all funds returned minus any winnings.
3. Account Registration
You may hold only one account on the Platform. Duplicate accounts may be closed and balances forfeited. When registering you must provide accurate, current, and complete personal information including your full legal name, date of birth, address, and payment details.
You are responsible for maintaining the confidentiality of your login credentials. We accept no liability for losses arising from unauthorised account access due to your failure to keep login details secure. Report any suspected unauthorised access to our support team immediately.
4. Deposits and Withdrawals
All deposits and withdrawals must be made using payment methods registered in your name. We do not accept third-party payments. Minimum and maximum deposit limits apply per payment method and are displayed in the cashier section.
Withdrawals are processed following identity verification (KYC). We aim to process withdrawal requests within the timeframes specified in our payments FAQ. Processing times may vary based on your chosen payment method and verification status.
5. Bonus Terms and Promotions
All bonuses and promotions are subject to specific terms and conditions displayed at the point of claiming. General bonus conditions include:
- Welcome Bonus: 100% match up to £200. Minimum deposit £20. 35x wagering requirement on bonus amount.
- Free Spins: Winnings from free spins are subject to a wagering requirement before withdrawal.
- Wagering: Wagering requirements must be met before any bonus-derived winnings can be withdrawn.
- Expiry: Bonuses expire 30 days from the date of issue unless otherwise stated.
- Eligible games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%; live casino and table games may contribute less.
- One bonus per household: Promotional bonuses are limited to one per household, IP address, or shared device.
We reserve the right to modify, suspend, or withdraw any promotion at any time. Abuse of bonuses, including using multiple accounts, will result in account closure and forfeiture of funds.
6. Betting Rules
All bets are subject to our betting rules published on the platform. We reserve the right to void bets placed on incorrect odds, void events, or in cases of suspected advantage play. Maximum win limits apply to individual bets and are displayed at the time of placement.
7. Responsible Gambling
We are committed to responsible gambling. Players may set deposit limits, session time limits, and self-exclusion periods at any time via account settings. Full details of available tools and support resources are available on our Responsible Gambling page.
8. Suspension and Closure of Accounts
We reserve the right to suspend or close your account if we reasonably believe that: you have breached these Terms; your account is involved in fraudulent or illegal activity; you are using the platform in a manner that may be harmful to other users or our systems; or you have provided false information during registration.
9. Intellectual Property
All content on the Platform — including software, text, graphics, logos, images, and game content — is the intellectual property of Gamdom Ltd or its licensors. You may not reproduce, distribute, or create derivative works without our prior written consent.
10. Limitation of Liability
To the maximum extent permitted by applicable law, our liability for any loss or damage arising from your use of the Platform (other than in respect of death or personal injury caused by our negligence) shall not exceed the total deposits made by you in the 12 months preceding the event giving rise to liability.
We are not liable for losses caused by circumstances beyond our reasonable control, including technical failures, network issues, or force majeure events.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. However, if you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
12. Contact
For any queries regarding these Terms, please contact our support team via live chat or email at [email protected].